Privacy Policy
Effective Date: 25/01/2025
At Soulful Aussie Shepherd Puppies, we are committed to protecting your privacy and ensuring a safe online experience for all users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make inquiries, or purchase products or services. By accessing or using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) when you interact with our website or services.
Personal Information:
Personal information refers to any information that can identify you as an individual. We collect the following types of personal data when you use our website:
Contact Information: Name, email address, phone number, and physical address (for shipping purposes).
Payment Information: Credit card details or other payment information required to complete transactions.
Account Information: Username, password, and account-related details if you create an account on our website.
Pet-Related Information: In some cases, we may ask for information related to your preferences and requirements for adopting a puppy (e.g., your pet ownership experience, family structure, etc.).
Non-Personal Information:
Non-personal information is data that does not directly identify you but may be used to enhance your user experience. This includes:
Usage Data: Information on how you interact with the website (e.g., pages visited, time spent on the site).
Technical Data: Device and browser information, IP addresses, and operating systems.
Cookies: Small text files stored on your device that track website usage. You can manage cookie settings through your browser.
2. How We Use Your Information
The personal information we collect is used for specific purposes to provide you with the best possible experience. These purposes include:
Order Processing: To process your orders, reserve puppies, and facilitate transactions. This includes verifying payment and shipping information.
Customer Support: To respond to inquiries, process requests, and provide ongoing support or services.
Marketing and Promotions: With your consent, we may use your contact information to send updates, promotions, and information about new puppies or services. You can opt-out of marketing communications at any time by following the instructions in the email or contacting us directly.
Website Improvement: To enhance the functionality and usability of our website. We use non-personal data (such as usage and technical data) to analyze trends, track user movements, and improve our content and user interface.
Compliance and Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce agreements.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
Data Encryption: We use industry-standard encryption techniques (such as SSL) to protect your personal and payment information during transmission.
Secure Storage: All personal data is stored in secure servers with restricted access, ensuring that only authorized personnel can access sensitive information.
Third-Party Security: We ensure that any third-party service providers we work with (such as payment processors or shipping companies) adhere to strict privacy and security protocols.
Despite these efforts, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We will never sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share your information with trusted third-party vendors, such as payment processors, shipping companies, or marketing partners, who assist us in running our business and providing services to you. These third parties are contractually obligated to protect your data and use it only for the purposes specified.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government investigation).
Business Transfers: If Companion Cavalier King Charles Puppies is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our website of any change in ownership.
5. Your Rights and Choices
As a user, you have the following rights concerning your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You can ask us to delete your personal data, subject to certain legal exceptions (e.g., if we need to retain the data for legal obligations).
Opt-Out of Marketing: You may opt out of receiving promotional communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
Cookie Settings: You can manage your cookie preferences through your browser settings or by using cookie consent management tools.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Companion Cavalier King Charles Puppies. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have inadvertently collected such information, we will delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
8. International Transfers
If you are located outside of [Insert Country] and choose to provide us with your personal information, please note that your information may be transferred to, processed, and stored in [Insert Country], where data protection laws may differ from those in your country. By using our services, you consent to such transfers.
9. Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us
By using our website, you consent to the practices described in this Privacy Policy.